This means that the only way to grow a brand positively is through effective online reputation management
Online Reputation Management can build a positive brand. It proactively helps influence what information people will find about your business/service.
Online Reputation Management makes it easier for others to perceive your business when they stumble upon it online.
It influences what other people already think about you. It ensures digital presence matches your reputation through your offline network.
Online reputation is not technological, but human problems. Online popularity is a measuring yardstick for improving reputation online.
Online reputation management prioritizes balance and counteracts human bias for gossip.
Negative comments or experiences posted online can tarnish your brand’s image. Repairing that and improving the image needs expertise, which a reputation management services company can work on.
This proves how important is online reputation management in reducing churn rate
This means that the only way to grow a brand positively is through effective online reputation management
Online reviews are inevitable components of digital marketing. People want to know they’re reading real reviews written by real customers. As such, your reputation manager must regularly monitor the quality and quantity of your online reviews.
To guide your reputation management, let’s look at these significant research results:
- Synup’s recent State of Retail report revealed that a whopping 82% of consumers would not transact with a retailer with less than 3 stars.
- A BrightLocal survey also found that online users read 10 or fewer online reviews before making a decision.
- Nearly 23% of consumers consider online reviews that are no more than two weeks old as credible online resources.
- Only 14% of people transact with a business with a 1- or 2-star rating.
A common mistake some review management service providers commit is launching an all-encompassing reputation management service without understanding the clients’ needs and market standing. At Kilowott, we believe that there is no one-size-fits-all approach to brand reputation management. Our online reputation marketing team performs in-depth market research and campaign analysis to create custom online reputation services that meet your needs, demands and industry standards.
We treat all our clients as partners in business reputation management. As your dedicated online reputation management service provider, we won’t keep you in the dark about your campaign progress. Our review management service team gives you access to our reputation management tools, dashboard and campaign reports so you can track your online reviews anytime, anywhere. We also schedule regular consultations with your team to explain your monthly reports in detail.
As one of the most trusted review management companies, we ensure these reputation management tools have undergone a strict testing process. Moreover, we don’t just use these online reputation management tools to launch our client campaigns. We also leverage our online review management software to manage our digital reputation and continuously develop new ways to improve its functionalities.
Are you in the healthcare, finance, car dealership or construction industry? No matter your niche expertise, we can help you. Kilowott is one of the few reputation management agencies in the country that provide online reputation services for thousands of businesses from across industries. Besides reputation marketing services, our online reputation management company is also well-versed in various digital marketing practices, including link building, search engine marketing (SEM) and eCommerce optimization.
Online Reputation Management is a process where your brand’s image is improved or protected from damage. These frequently asked questions are made up of queries that we get asked often.
For any queries about Kilowott’s services/solutions, please complete the form below and we will get back to you soon.
