Customer Experience is an Intrinsic Value
Digital transformation of industries represents a massive opportunity to create value for both industry and society.
Can any industry be digitaly transformed?
Rapid advances in digital technology are redefining our world.
And the ‘combinatorial’ effects of digital transformation technologies – mobile, cloud, artificial intelligence, machine learning, and analytics, are accelerating progress exponentially.
Technology is the multiplier in any industry.
Kilowott provides industries with unparalleled opportunities for value creation.
We help create new profit pools by transforming customer expectations and how companies can address them.
We are raising the bar when it comes to digitization within certain industries, such as, BFSI, healthcare, e-learning, real estate, ecommerce, retail, fintech, manufacturing, media, telecom, transport, logistics, automotive repair and maintenance.
Our importance in making you realize the combined value of digital transformation cannot be overstated, given digitalization’s central role in tackling many of the challenges you face today.
The ngX Framework
Based on our deep design and technical experience across industries we’ve developed a proprietary digital framework, the ngX framework, which is leveraged across all our projects.
The ngX framework consists of the following steps:
Assess
Assess your current customer experience and digital posture across all digital properties
Define
Define a digital experience transformation roadmap to capture digital moments
Develop
Develop the front-end and back-end systems and technologies to bring the digital next strategy to life
Deploy
Deploy all the technologies and design elements together after thorough QA and user testing
Support
Support the deployed components to ensure digital experience ecosystem meets its stated business objectives
Market
Digital marketing to promote the reimagined brand, acquire new customers and retain existing customers for continued business impact
Some of our achievements
Organic Traffic
Keywords optimised
Organic Sales
Websites optimised
Let’s talk
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We create lasting impacts and change perceptions by taking brands on a power-packed journey from where they are to where they need to be.