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Email Marketing

Email Marketing Services

Email marketing and you!

“Email has an ability many channels don’t: creating valuable, personal touches—at scale.” – David Newman. Emails see 50 to 100 times the click-through rate than Facebook and Twitter combined.
We offer a diverse range of email marketing services designed to fit your brand needs, financial capabilities and ideal market segments.

What is Email marketing?

E-mail marketing is essentially the process of sending optimized content through e-mail to targeted audiences to promote your business’s products or services. It’s not just about sending an email but also about creating a powerful communication channel through the use of direct and digital marketing. It plays a pivotal role in lead generation, increasing sales, improving brand awareness and loyalty, delivering important information like latest products or offers, building relationships and keeping customers engaged between purchases. In order to have an efficient and effective email marketing system promotional emails have to be developed, tested and automated. That’s where we come in to ensure that your tailored emails reach your target customer and drive a great return on investment.

Do I really need to use email marketing?

To begin with, email has a larger reach than Facebook and Twitter put together, with over 5 billion accounts. It is the currency of the web. You need an email address to create a profile on any of the social media platforms and for online accounts. Anyone who’s online has an active email address. When it comes to connecting to your existing and prospective customers, email is the channel with the widest reach. 

Secondly, email delivers your message to the intended recipient 90% of the time whereas only 2% of Facebook fans will see your posts in their news feeds. Not only is it a better way to get your message to your desired audience, but it also targets subscribers who have told you they want to hear from you when they gave you permission and signed up for your email list. Emails are also responsible for driving higher conversions than social media in terms of leads, sales and memberships. You are also not at the mercy of social media algorithms that limit your effectiveness when you use email.

Most importantly with emails’ unmatched ability to drive conversions and hyper-target customers, it also has a higher ROI than any other marketing channel.

Email marketing stats

Emails with personalized subject lines generate 50% higher open rates and adding videos can increase click rates by 300%.

Sliders, collapsible menus and GIFs make emails look better and interactive emails optimized for mobile devices are the best.
We offer a diverse range of email marketing services designed to fit your brand needs, financial capabilities and ideal market segments. 
Many marketers wonder why email marketing is important when social media platforms are so widely available and social media visitors have grown exponentially over time. But here’s the thing: People still go to their emails to find special deals from the brands they are interested in. In fact, 44 percent of users check their emails for brand promotions, whereas only four percent go to social media platforms for ad campaign details.

Email generates $42 for every $1 spent, which is an impressive 4,200% ROI

Email marketing for smiles

Case Study: Dental Clinic

A dentist we work with had recently expanded his practice and was looking to increase his patient volume. He had a skilled and multi-faceted team in place but had no online presence to advertise it. He had no website, consistent social media presence or digital marketing to speak about. 

A website was built and optimized, and social media profiles were made. Accounts were made on all platforms where his current and potential clients would be found. These included Facebook, Instagram and Google+. Our marketing strategy also included email marketing as his current client base included patients of an older demographic who were internet savvy but not very interested in social media. Interesting infographics on frequently asked dental issues were sent out as newsletters to an email list of his previous and current clients.

The results of the digital marketing efforts were immediate much to his surprise. His previous patients called in, to schedule appointments and new clients turned up through referrals from his previous patients. It was as if they just needed to be reminded that their dentist cared. With the social media marketing strategies, he found out what services his patients were more interested in and was able to improve his customer service through his social media which was being monitored even when he was busy with patients. Patient numbers and revenue started increasing and we had one smiling dentist on our hands.

email marketing strategies

Skills you need to implement in your email marketing strategy

Personalization of your emails

It’s not just about using their names in emails, consumers are tired of receiving emails that are not catered to their needs. Use the data you have like location information, and purchase history to build campaigns that will pique their interest and provide solutions to their problems.

Compliance on data privacy

Data privacy is very crucial, make sure that your email marketing is compliant by asking for consent on your signup forms, update your privacy policies to include information on data collection, sharing and usage and keep records of this consent.


Design for those with disabilities

Use design strategies that will optimize your email for people with disabilities. Pay attention to the reading order, colours used and heading elements for the best results.


Develop mobile-optimized emails

Consumers are using their smartphones for every stage of the customer journey. Ensure that your emails are responsive and visually appealing to every size of handheld devices.


Creating interactive content

Use GIFs, videos, and other interactive content to keep your audience engaged, educated and entertained. Interactive content generates twice the conversions than passive emails.

Build Customer Loyalty

Strong client relationships require regular brand interactions – and routine web email marketing communications with the customer make it possible for any company to generate brand loyalty while driving sales. Additionally, the cost of engaging with and marketing to an existing client using the best email campaigns is six to 12 times less expensive than other marketing channels, such as paid advertising or social media marketing. Targeted email marketing campaigns not only drive more business but also save you money.

Expand Your Business Reach

Email campaigns are proven to have better reach and potential for engagement than traditional marketing methods. Statistics show 72% of email users check their inboxes more than six times a day and about 92% of internet users have a minimum of one email account. Experienced email marketing specialists can help you reach your target audiences on any device while staying non-invasive and compliant with the CAN-SPAM Act.

Connect With Different Audiences

Hyper-personalized communication is one of the many benefits of using B2C and B2B email marketing to reach your audience. While traditional marketing methods focus on delivering a broad message to a large audience scope, marketing emails allow you to offer unique discounts and codes, personalized messages and data-driven campaigns based on criteria such as birthdays, regions and customer lifetime value (CLV). Instead of putting your effort into one campaign, you’re able to reach out to different audience segments with a personal touch.

Save Time and Effort

Email marketing for small business, franchises and multi-location firms is significantly less labor-intensive than traditional marketing. There is no postage to consider or labeling required for each campaign distributed. Targeted email marketing allow you to communicate and engage with your ideal market segments (whether it’s a few hundred or a hundred thousand) in a matter of minutes. If you don’t have the time to learn the ropes of email campaign optimization, the best email marketing companies can assist you.

Test Email Campaigns

Online email marketing offers various ways to test and see if you’re hitting the nail on the head with your marketing efforts. You can perform A/B and multivariate testing to examine almost every component of your email campaign, from the subject line and time sent to the content within the email campaign itself. This offers valuable insights as to where you might need to revise your email marketing strategy to drive the most engagement with your email campaigns.

Track Your Analytics

Data and analytics provided by email marketing software give valuable insight into the performance of your targeted email marketing efforts and deployed campaigns. The most often reported engagement metrics are open rates, click rates and click-through rates (CTRs), bounces and conversions. Depending on your marketing goals, an experienced email marketing specialist can decode the numbers and translate them to valuable applications to better reach your audiences.

Full-Service Email Marketing Campaign

Need help with Shopify email marketing, drip marketing, email blast or email marketing automation? Our email marketing agency is one of the few email companies that offer a comprehensive suite of email services. Whether you only need an email blast service or a combination of email marketing solutions, our email marketing specialists have got you covered.

Multivariate and A/B Campaign Testing

we don’t just create and launch email newsletter designs and marketing email templates. To ensure your email marketing campaign delivers big results, we test every aspect of your email campaign, from the subject line and send schedules to the email content. Doing so allows us to determine the best possible approach to your web email marketing campaign.

Tailored List Segmentation

We understand that the best email marketing service differs depending on the clients’ needs, demands and target audience. That is why we perform in-depth research and leverage advanced email marketing software to segment your audience list and ensure your emails get to the right recipients at the right moment.

Detailed Email Marketing Reports

We set up email campaigns tailored to your unique needs, manage them and give you detailed, custom monthly reports on their efficiency, including open rates, traffic referred to your website and sales/leads driven. You can track your email campaign’s results by checking your Google Analytics dashboard or monthly reports anytime you desire. We can also integrate email campaigns with your Google Analytics to provide deeper insight into how the recipients interact with your website.

Experienced Email Marketing Specialists

Kilowott’s email marketing team boasts years of experience in using many email platforms. We continuously search and examine emerging email marketing software, digital platforms and email marketing strategy to provide you with the best email marketing service. Let us walk you through all the ways our online marketing efforts can help you grow and promote your brand.

Campaign and Template Review

The complete email marketing strategy, audit, management, automation, and review.

Personalization of your emails

Our email marketing experts review your email templates and email campaigns from the past 12 months to get a clear picture of your email marketing performance and engagement. We look into your email design, subject line and calls-to-action (CTAs) to identify problems and inefficiencies.

Technical Review

To ensure your email newsletters and other marketing emails hit the right inboxes, our email marketing specialist reviews all technical issues with your current setup. These include your spam complaints, deliverability issues and potential domain and IP blacklisting.

Data Review

Studies show 25-33% of email addresses become outdated every year. To ensure you’re working with updated email lists, we set a benchmark for email metrics, review your top- and lowest-performing campaigns and analyze unsubscribes and subscriber demographics.

Program Review

This includes a review of your existing email automation, audience segmentation, email list health (growth/shrinkage) and a comprehensive email marketing strategy review. The goal is to determine the best possible way to improve your marketing results.


After completing our audit, our email marketing specialists compile and present recommendations for code and design, content and CTA. We also provide proposals on the frequency of emails sent, send day and times, automation and potential for A/B testing.

What are the types of emails you may want to include in your email marketing strategy?

  • New Content Announcement Email
  • Product Update Email
  • Digital Magazine or Newsletter
  • Confirmation Email
  • Form Submission Kickback (Thank-You) Email
  • Welcome Email
  • Lead Nurturing Email
  • Email Marketing Performance & Strategy
  • Custom Template Design & Development
  • Email Marketing Management
  • Email Marketing Automation Management
  • ESP Review & Migration
  • eCommerce Email Marketing Services
  • Email Newsletter Services
  • Email Blast Service
email marketing guide

A quick guide to Email Marketing

What is an email marketing software/platform ?

This is software that can be used for various aspects of email marketing from growing a list of email subscribers, to designing and building customized email templates. Segmented lists can also be created by the software to create hyper-targeted and relevant emails. Along with automation tools, email marketing software makes sending and monitoring email campaigns easier and tracking analytics. It’s a great resource for busy business owners.

What is an ideal email layout?

Your emails should be consistent with your brand and match the style of your website, ads and social media accounts. Using templates can be helpful. Make sure that your layout is mobile friendly as many of your emails will be opened on mobile devices. Prefer a vertical layout to a horizontal one and don’t choose more than three typefaces.


What is email optimization?

It is the process of improving your email campaigns to reach more of your recipients, to increase the conversion rate and build long-lasting brand-consumer relationships with your audience. Optimized emails help you get the most out of your investment. Optimal timings should also be considered, as they are the times your subscriber is most likely to open an email. A/B split testing is the best way to find out which type of content resonates best with your audience.


What is email etiquette and what is not?

Do not send spam, that is a cardinal rule. It is an ineffective marketing strategy that will not lead to an increase in sales and will destroy your brand reputation. It will also land you in the spam folder and decrease the chances of your subscribers seeing your mails. Make sure that your subject line is not deceptive and that you add your name and address at the end of all emails.


FAQs on Email Marketing.

Email Marketing is one of the oldest and most effective digital marketing strategies. How do you do it right?


It takes time to build an email list organically, should I buy one?

No, never! People from a bought list have not chosen to hear from you or your company. They are most likely not your target audience and will be upset that you spammed them.

I need to increase my customer volume. How can I grow my email subscriber list?

Your email list should consist of past, current and prospective customers that are interested in your product/service. Make the provisions throughout your website and blog for people to opt-in.

What type of content works best for email marketing?

Although you can choose from videos, images and templates for email marketing, the key is not to go overboard. Keep the message focussed and interesting with a clear introduction, message and call-to-action.


I want an optimum open rate. What is the ideal time and day to send emails?
The standard reply to this question is 9-11 am and 3-5 pm midweek, but we disagree. The best time depends on your listed recipients’ preferences. Try different days and time and analyze the results
If I want my email to be opened, what are the best kind of subject lines?
It is the first thing that your subscribers notice so it should be striking. Keep it short, personalized, impactful and have a message that matters to your audience.
How do I know if my email campaign is successful? Which metrics should I track?
The main email marketing statistics you should be analysing are open rate (% of people who opened the email), click-through rate (% of people who clicked on a link in your email), unsubscribe numbers, and bounce rate.
How do I prevent people from unsubscribing?

Keep it interesting and relevant and beneficial to the customer. Wouldn't you unsubscribe to boring content? 

do SEO yourself. But, do you know what your current website really lacks? We are the experts here. And we are worth your investment.

Which aspects of email marketing are most overlooked?
The QA process is most important, proofread for inconsistencies, unclear messages, misspellings and missing terms and conditions. Also, ensure that your design is responsive and content mobile-friendly.

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