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Blog

  • Jonas Bocarro
  • Posted by Jonas Bocarro
May 14, 2023

o determine whether a marketing campaign is successful, you need to measure more than just the number of sales and amount of profit brought in

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  • Jonas Bocarro
  • Posted by Jonas Bocarro
May 14, 2023

The CIO role is critical for delivering customer experiences that drive loyalty. CIOs provide the systems and tools needed for CX success.

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  • Jonas Bocarro
  • Posted by Jonas Bocarro
May 14, 2023

The key elements of an advertising audit would include: Confirming compliance to a client/agency contract or agreement.

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Robotic Enterprise - Can There Ever Be A Fully Automated One?
  • Jonas Bocarro
  • Posted by Jonas Bocarro
May 14, 2023

Microservices architecture has become increasingly popular in recent years, as businesses seek...

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ecommerce accounting benefits
  • Jonas Bocarro
  • Posted by Jonas Bocarro
April 28, 2023

As you can see, if you really want to tame that ecommerce accounting beast, you need both great tools and, at some point, a great ecommerce accounting specialist.

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ChatGPT Pros And Cons - Is ChatGPT Going To Impact CX?
  • Jonas Bocarro
  • Posted by Jonas Bocarro
April 26, 2023

ChatGPT can provide more accurate responses specific to each user’s question. Nevertheless, this is dependent on the AI being trained with that information.

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ai in retail and e-commerce
  • Jonas Bocarro
  • Posted by Jonas Bocarro
April 26, 2023

The next phase of automation will be enabled when machine learning technology and artificial intelligence become smart enough.

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CSR and CX by Kilowott
  • Jonas Bocarro
  • Posted by Jonas Bocarro
April 24, 2023

While corporate social responsibility is on the agenda of many organizations, they are skeptical about the motivation and commitment to CSR.

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product innovation strategies that put CX to the core
  • Jonas Bocarro
  • Posted by Jonas Bocarro
April 4, 2023

Fueling product innovation with CX intelligence begins with both taking a hard look at information that is already available and collecting new data as necessary.

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Measure ROI for brand's marketing success
  • Jonas Bocarro
  • Posted by Jonas Bocarro
April 4, 2023

Learning how to measure branding's success is a first step in building a killer go-to-market strategy.

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