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Illustration depicting Cross-Channel Marketing from various digital platforms.
  • Pooja Phadtare
  • Posted by Pooja Phadtare
June 16, 2023

Cross-Channel Marketing Tips and Examples to Guide Your Strategy

Unlock the power of cross-channel marketing with expert tips and real-world examples. Engage customers across platforms for impressive results and business growth.

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  • Pooja Phadtare
  • Posted by Pooja Phadtare
June 15, 2023

Customers love chatbots - but for how long?

Chatbots have revolutionized customer service, providing round-the-clock availability and personalized interactions. But are they enough? Explore their limitations and the future of customer interactions in this insightful blog.

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A person standing in front of a whiteboard with various campaign metrics and arrows pointing to areas of improvement, symbolizing the process of analyzing and optimizing campaign performance.
  • Pooja Phadtare
  • Posted by Pooja Phadtare
June 14, 2023

Quick Guide to Measuring and Analyzing Your Campaign Performance

Unlock the secrets to measuring and analyzing campaign performance. Optimize your strategies, gain insights, and drive success with data-driven decision-making.

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person purchasing something using laptop
  • Pooja Phadtare
  • Posted by Pooja Phadtare
June 13, 2023

Overcoming the Limitations of Shopify Plus

Shopify Plus offers a reliable and scalable platform for e-commerce businesses. While it has limitations, there are practical solutions to optimize operations and achieve greater success.

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Chatgpt user interface
  • Pooja Phadtare
  • Posted by Pooja Phadtare
June 12, 2023

Why ChatGPT is neither good nor bad for CX

ChatGPT brings potential benefits to customer experience by providing quick and efficient responses, reducing wait times, and offering personalized interactions. However, it also poses challenges in terms of accuracy, empathy, and maintaining human touch.

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A customer service representative providing expert support and guidance to a B2B client regarding product maintenance and troubleshooting.
  • Pooja Phadtare
  • Posted by Pooja Phadtare
June 9, 2023

Product Maintenance and Support: Ensuring Long-Term Success in B2B

Focusing on the customer experience is critical for B2B companies. Learn how B2B customer service differs from B2C, effective strategies used in various industries, and tools for delivering top-notch service in this comprehensive guide.

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  • Pooja Phadtare
  • Posted by Pooja Phadtare
June 8, 2023

Targeting the Right Audience: Strategies for B2B Performance Marketing

B2B advertising presents a unique challenge in the digital marketing landscape. Unlike B2C products that appeal to a broad audience, B2B offerings often struggle to pinpoint their target audience. However, the key to successful B2B advertising lies in recognizing that your users are just as present on the web as B2C audiences.

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  • Pooja Phadtare
  • Posted by Pooja Phadtare
June 1, 2023

IT Sourcing Strategies - Tactical Vs. Strategic Sourcing

IT sourcing includes evaluating costs, risks, competencies, and capabilities of various providers to select the best-fit solutions for achieving a company's goals

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  • Pooja Phadtare
  • Posted by Pooja Phadtare
June 1, 2023

DCX Strategy Tracking For Businesses in Four Simple Steps

Digital customer experience (DCX) encompasses every interaction a customer has with your brand in a digital medium

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  • Pooja Phadtare
  • Posted by Pooja Phadtare
May 30, 2023

Cookieless solutions - How to Adapt Your Marketing Mix

The “cookieless future” is indeed bright — for advertisers, good publishers, and consumers.

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