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Online Reputation Management

ONLINE REPUTATION MANAGEMENT services

3 out of 4 customers trust a company more if it has positive reviews online

This means that the only way to grow a brand positively is through effective online reputation management

What is Online Reputation Management?

Online Reputation Management can build a positive brand. It proactively helps influence what information people will find about your business/service.

Online Reputation Management makes it easier for others to perceive your business when they stumble upon it online.

It influences what other people already think about you. It ensures digital presence matches your reputation through your offline network.

 

Do you really need Online Reputation Management?

Online reputation is not technological, but human problems. Online popularity is a measuring yardstick for improving reputation online.

Online reputation management prioritizes balance and counteracts human bias for gossip.

Negative comments or experiences posted online can tarnish your brand’s image. Repairing that and improving the image needs expertise, which a reputation management services company can work on.

Online Reputation Management Stats

60% of consumers say that negative reviews made them avoid a brand

This proves how important is online reputation management in reducing churn rate

4x – the number of times our client’s brand value grew through reputation management

ONLINE REPUTATION MANAGEMENT

Why Choose Kilowott's Online Reputation Management Services?

This means that the only way to grow a brand positively is through effective online reputation management

What Does Your Online Reputation Look Like?

Online reviews are inevitable components of digital marketing. People want to know they’re reading real reviews written by real customers. As such, your reputation manager must regularly monitor the quality and quantity of your online reviews.

To guide your reputation management, let’s look at these significant research results:

  • Synup’s recent State of Retail report revealed that a whopping 82% of consumers would not transact with a retailer with less than 3 stars.
  • A BrightLocal survey also found that online users read 10 or fewer online reviews before making a decision.
  • Nearly 23% of consumers consider online reviews that are no more than two weeks old as credible online resources.
  • Only 14% of people transact with a business with a 1- or 2-star rating.

Tailored Reputation Marketing Services

A common mistake some review management service providers commit is launching an all-encompassing reputation management service without understanding the clients’ needs and market standing. At Kilowott, we believe that there is no one-size-fits-all approach to brand reputation management. Our online reputation marketing team performs in-depth market research and campaign analysis to create custom online reputation services that meet your needs, demands and industry standards.

Comprehensive Monthly Reports

We treat all our clients as partners in business reputation management. As your dedicated online reputation management service provider, we won’t keep you in the dark about your campaign progress. Our review management service team gives you access to our reputation management tools, dashboard and campaign reports so you can track your online reviews anytime, anywhere. We also schedule regular consultations with your team to explain your monthly reports in detail.

Dedicated Account Manager

Have urgent concerns regarding your reputation management strategy? Wondering, how do I get something removed from Google Search? We assign a dedicated reputation manager to handle your online review monitoring and reputation management campaign. In this way, you have a single point of contact for all your campaign concerns. Our review monitoring support team is also available on weekends and holidays to address all your urgent questions.

Robust Reputation Management Tools

As one of the most trusted review management companies, we ensure these reputation management tools have undergone a strict testing process. Moreover, we don’t just use these online reputation management tools to launch our client campaigns. We also leverage our online review management software to manage our digital reputation and continuously develop new ways to improve its functionalities.

Diverse Industry Expertise

Are you in the healthcarefinancecar dealership or construction industry? No matter your niche expertise, we can help you. Kilowott is one of the few reputation management agencies in the country that provide online reputation services for thousands of businesses from across industries. Besides reputation marketing services, our online reputation management company is also well-versed in various digital marketing practices, including link buildingsearch engine marketing (SEM) and eCommerce optimization.

Smart Reputation Management Strategy

To repair a poor online reputation and maintain a positive brand image, you need data-driven online reputation management services geared towards achieving your full market potential. Our online reputation management company performs extensive reputation analysis to determine the current state of your online image and outline the best online reputation management strategies that meet your reputation goals. Call us now and let’s discuss how to get more reviews and boost your online reputation management SEO efforts.

FAQs on Online Reputation Management

Online Reputation Management is a process where your brand’s image is improved or protected from damage. These frequently asked questions are made up of queries that we get asked often.

 

What is Online Reputation Management?

Online reputation management is the systematic monitoring and repairing of a brand or business’ image on the internet.

The end goal is to become an industry authority or portray a position as a market leader or be known for your excellent customer service.

How can Online Reputation Management help you?

Online reputation management can help you respond to customer feedback, check for any malicious content posted against your brand, rectify any internal news leak which may hamper the credibility of your brand, improve social media engagement, and maintain distance from harmful allegations.

Is it a good idea to hire an online reputation management company?

Yes, it is. This is because Kilowott will work on various techniques and strategies that can help you push damaging and harmful content further down the search engine results pages (SERPs). 

Kilowott will manage your content on search engines, and rectify negative business reviews or encourage happy clients to contribute via positive feedback.

Kilowott will craft your social media policy so that it matches your reputation goals. They build an A+ online presence to have a solid social media policy in place. They work on how your social media impacts your employees’ interactions online.

They also craft content that allows employees or staff members to freely post whatever is best for the brand, especially if the content is associated with your business.

Kilowott will ensure sensitive data is never shared on social media domains including financial, legal, and private client information.

 

How long does it take to repair any damaged reputation online?

The removal of negative content from search results can take about a few weeks, or longer depending on a number of factors.

Suppression (pushing down) of search results can take around three to ten months or longer depending on the level of difficulty. All this can be handled easily by an outsourced agency.

How much does online reputation management cost?
The cost for reputation management ranges between agency to agency. But it is a cost that can end up saving your brand millions.

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