Healthcare - Kilowott
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Implementing digital solutions in healthcare will create interconnected processes and systems for staff and enable them to serve patients with greater accuracy and efficiency.

The positive impact of digital solutions in the healthcare industry is apparent as they offer a plethora of benefits to healthcare services, staff, and patients.

Digital transformation for the healthcare industry means employing different technological tools and solutions to enhance the patient experience, service delivery, create new business models, and make communication more efficient. It’s not only about technology but how and for what purpose it can be implemented to help the scope of healthcare grow and elevate.

The core aim behind digital transformation is to create more customer-centered services, and it will be of great importance in healthcare as the treatment of every patient can become more personalized, thus making it better for the patients. Like any other sphere that is influenced by digital transformation, the healthcare industry puts patients at the center. It will require healthcare organizations to rethink their business strategies and build the way to more opportunities that come with the change.

Digital transformation is not just about calling the software programmers and hardware installersto improve the quality of patient care and delivery of services. It isn’t about the technology. Effective digital transformation in healthcare requires a cultural change that encompasses implementing new business models, encouraging new and different ways of thinking about the healthcare enterprise and communicating what you intend to do with patients, providers and regulators.

Kilowott has deep experience with the healthcare market and a strong understanding of the provider and payer space. We make it our mission to explore, understand, and evaluate the most pressing issues at the intersection of healthcare and technology. Our mission is to help healthcare firms with the complex decision-making and trade-offs involved in the journey and keep pace with rapid change in the technology landscape.

Let’s look at some of the many ways digital transformation boosts healthcare delivery and business.

Seamless data management

Hospitals must capture, store and offer medical data, invoices, and reports to patients on a day-to-day basis. This requires a lot of manual work. Digitizing the hospital processes makes the complete workflow faster, seamless and efficient. Data management is a daunting task for most hospitals and digitization enables the management and staff to fast forward the processes for delivering better patient care.

Faster response to patient queries through social channels

Through a digital connection established across different social channels, doctors can respond to patients’ queries on different kinds of ailments and health conditions faster. Patients can simply use their mobile phones to post the queries from anywhere, any time and doctors using the same can reply to queries without any difficulty giving patients access to instant advice during any illness.


Better EHR management

Electronic health records (EHRs) have almost replaced paper records, which are typically prone to human error. These records are highly useful to both patients and practitioners as they enable doctors to offer accurate diagnosis quickly. Emergency care providers treating critically ill patients can pull the patient data faster for providing the right treatment at that critical time.


Many innovative solutions are transforming the way patients interact with healthcare professionals. From searching a doctor to scheduling a virtual appointment and communicating with doctors via video or voice call, telemedicine solutions enable people’s access to health professionals on demand. One of the best examples of telehealth technology is virtual appointments between patients and doctors. Remote or rural areas where access to healthcare is limited, virtual appointments facilitate patients to communicate with doctors. Patients facing mobility challenges can use telemedicine to interact with health professionals. 

Telehealth technology can also be used to manage patients at high risk and enable health professionals to track the patient’s conditions and activities remotely via IoT-based health sensors and wearable devices. It is essential to consider that the telemedicine app or solution should comply with legislation in your targeted regions or country.


Artificial Intelligence (AI)

AI simplifies the lives of doctors, patients and hospital admins by doing tasks that are usually done by humans at a fraction of cost and in less time. From finding links between genetic codes to driving surgery-assisting robots, surveying chronic diseases and conducting the risk assessment, AI is reinventing and revitalizing modern healthcare through machines that can comprehend, predict, learn and act. AI provides a number of advantages over clinical decision-making and traditional analytics. Learning algorithms can become more accurate and precise when they interact with training data. It allows humans to gain unprecedented insights into care processes, treatment variability, patient outcomes and diagnostics. 


Planning to digitize your healthcare service? We can help enable transform your healthcare center with digital solutions and ensure your patients receive best-in-class care and treatments on-time through a connected digital experience.

The ngX Framework

Based on our deep design and technical experience across industries we’ve developed a proprietary digital framework, the ngX framework, which is leveraged across all our projects.

The ngX framework consists of the following steps:


Assess your current customer experience and digital posture across all digital properties


Define a digital experience transformation roadmap to capture digital moments


Develop the front-end and back-end systems and technologies to bring the digital next strategy to life


Deploy all the technologies and design elements together after thorough QA and user testing


Support the deployed components to ensure digital experience ecosystem meets its stated business objectives


Digital marketing to promote the reimagined brand, acquire new customers and retain existing customers for continued business impact

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